Return and Exchange PolicyUpdated a year ago

Our Approach to Returns and Exchanges

In our commitment to balancing affordability with high quality, we've made the decision not to offer returns and exchanges. This choice is part of our broader effort to keep shipping costs low, which allows us to continue offering our products and services at reasonable prices.

If your product has arrived with defects, we want to make that right as soon as possible. Please email us at [email protected] with photos showing the damage or defect in your bag. This will enable us to quickly assess the situation and take the necessary steps to ensure you're happy with your purchase.

Your support and understanding are invaluable to us. Thank you for being a part of our journey!